Virtual Visits (Telemedicine)

Canyon View Medical Group now offers patients the convenience and safety of telemedicine or virtual office visits via our family medicine department. The virtual office visit service can be useful tool in this age of social distancing brought about by the (COVID-19) coronavirus pandemic.

We also want to reassure you that we are still open to take care of your medical needs whether they are related to concerns about coronavirus, ongoing chronic care management, well care, or urgent care. We have implemented protocols to make sure our patients can receive the care they need while at the same time remaining safe from infection. We are doing this by screening all persons entering our facilities to make sure they don’t have any indications of COVID-19. If they do, we ask them to remain in their vehicles where we can assess their concerns and keep them isolated from others. This allows us to keep our facilities clean and safe for everyone to receive care.

There will always be a need for some visits to be done at our office, such as visits requiring physical examination or treatment, laboratory testing, or imaging. But many services can also be via a virtual appointment.

  • Medication management/prescription renewal
  • Minor urgent care
  • pink eye, fevers, sinuses, etc.
  • Birth control counseling
  • Chronic condition management
  • Behavioral health
  • Post-hospital discharge, transition of care
  • Medicare wellness visit
  • And more

Ask your provider if a telemedicine visit would be appropriate for your condition.

Instructions for Virtual Visits

To access the telemedicine service contact any of the Canyon View Family Medicine locations.

  • Once you are scheduled our front office will call you the day of the scheduled appointment to check you in and collect payment
  • Have computer, tablet, or phone available with a camera and microphone
  • Expect a connection email 5 to 10 minutes before scheduled appointment time
  • At time of appointment find a quiet place for the visit
  • Close all apps or programs on your device or computer, before appointment
  • Open the emailed link on a device
  • Go through the check-in process
  • Wait on device in virtual waiting room until Medical Assistant or Medical Provider connects
  • If this is a Medicare physical please have a pen and paper available

*Please do not respond to this email. The email address is not a monitored account. If you need to contact us please call our office or use the patient portal.