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Virtual Visits (Telemedicine)

Canyon View Medical Group now offers patients the convenience and safety of telemedicine or virtual office visits via our family medicine department. The virtual office visit service can be useful tool in this age of social distancing brought about by the (COVID-19) coronavirus pandemic. We also want to reassure you that we are still open to take care of your medical needs whether they are related to concerns about coronavirus, ongoing chronic care management, well care, or urgent care.

Canyon View Medical staff talking at the desk.

We are open to take care of your medical needs.

We have implemented protocols to make sure our patients can receive the care they need while at the same time remaining safe from infection. We are doing this by screening all persons entering our facilities to make sure they don’t have any indications of COVID-19. If they do, we ask them to remain in their vehicles where we can assess their concerns and keep them isolated from others. This allows us to keep our facilities clean and safe for everyone to receive care.

Ask your provider if a telemedicine visit would be appropriate for your condition.

There will always be a need for some visits to be done at our office, such as visits requiring physical examination or treatment, laboratory testing, or imaging. But many services can also be via a virtual appointment.

Medication Management/Prescription Renewal

Minor Urgent Care

Pink Eye, Fevers, Sinuses, etc.

Birth Control Counseling

Chronic Condition Management

Behavioral Health

Post-Hospital Discharge, Transition of Care

Medicare Wellness Visit

And more...

Instructions for Virtual Visits

Once you are scheduled our front office will call you the day of the scheduled appointment to check you in and collect payment.

Have a computer, tablet, or phone available with a camera and microphone.

Expect a connection email 5 to 10 minutes before the scheduled appointment time.

At the time of the appointment, find a quiet place for the visit.

Close all apps or programs on your device or computer, before the appointment.

Open the emailed link on a device.

Go through the check-in process.

Wait on the device in the virtual waiting room until Medical Assistant or Medical Provider connects.

If this is a Medicare physical please have a pen and paper available.

Contact A Location

To access the telemedicine service contact any of the Canyon View Family Medicine locations.
CanyonView_Locations_Mapleton
Family Medicine
Hours
Monday - Friday: 8AM - 6PM
Saturday - Sunday: Closed
CVM_LocationsSantaquin-bldg
Pediatrics, Family Medicine
Hours
Monday - Friday: 8AM - 8PM
Saturday - Sunday: Closed
CVM_Locations_Spanish-Fork-Family-Medicine
Family Medicine, Sports Medicine
Hours
Monday - Friday: 8AM - 8PM
Saturday: 8AM - 4PM
Sunday: Closed
CVM_LocationSpringville_UC-1024x628
Family Medicine
Hours
Monday - Friday: 8AM - 8PM
Saturday: 8AM - 2PM
Sunday: Closed
Canyon-View_Provider-Haley-PLEDGER
providers
Haley Pledger, PA
801-465-2559
Women’s Care
page
Matthew Walton, DO
Canyon-View_Provider-Austin_BILLS
providers
Austin Bills, DO
801-798-7301
Family Medicine
Canyon-View_Provider-Aaron-FAUSETT
providers
Aaron Fausett, PA
801-465-9820
Family Medicine
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